privacy policy

Privacy Policy

Our website respects your privacy and strives to protect your personal information.

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It outlines the procedures we have in place to ensure the confidentiality of your information. Finally, this policy details your choices regarding the collection, use, and disclosure of your personal data. By visiting this website directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other personal information are used only in accordance with the terms set out in this Privacy Policy. We will collect information only when necessary or when it is directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the website without providing personal data. Your personal identity remains anonymous throughout your visit to the website and is only revealed if you have a personal online account on the website, which you access using a username and password.

1- The data we collect:

We may collect your information if you wish to order an item from our website.

We collect, store, and process your data necessary to continue your purchase on our website, to secure any orders that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.

We use the information you provide to enable us to process your orders and provide you with the services and information offered on our website that you request. In addition, we will use the information you provide to manage your account with us, to verify your online financial transactions, to audit data downloads from the website, to identify website visitors, and to develop and/or customize the designs and/or content of the website pages and assign them to users. We conduct extensive demographic research and send useful or requested information to users, such as information about products and services, unless you object to being contacted about them. We will contact you via email to provide details about other products and services if you wish. If you prefer not to receive promotional and marketing communications, please opt out at any time.

We may share your name and address with a third party to process your order (e.g., a delivery agent or supplier).

We may store details of your current order on our website, but for security reasons, we cannot retrieve them directly. By logging into your account on the website, you can view information and details of your past or upcoming orders. You can also manage your address details. You must also agree to maintain strict confidentiality regarding access to your personal data and not share it with any unauthorized third party. We are not responsible for any misuse of passwords unless such misuse is due to an error on our part.

Other uses of your personal information

We may use your personal information for surveys and marketing purposes, at our discretion, for statistical purposes, while ensuring its complete confidentiality. You have the right to have it removed at any time. We do not share any responses with third parties. Your email address is only disclosed if you choose to enter a competition. We keep survey responses completely separate from your personal email.

We may send you information about us, our website or other websites, our products, sales, offers, newsletters, and other related matters concerning our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the "unsubscribe" link in any email you receive, and we will stop sending you this information within seven business days (excluding Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you to clarify any information that is unclear.

We may use certain data, while maintaining the site's privacy and confidentiality, for other purposes, including verifying users' locations after they visit the site or links in emails they subscribe to. This data is anonymized, meaning it does not allow for your personal identification, and may be provided to a third party, such as publishers. However, this data will not identify you personally (because it does not identify you personally).

.competitions

In the context of any competition, we use the data to inform the winners and advertise our offers. You can find more details about the terms of participation in each separate competition.

Third parties and website links

We may transfer your information to other companies in our group or to our agents and subcontractors to assist us with related transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to assist with product delivery, receive payments from you, use it for statistical or marketing research purposes, or assist our customer service team. We may need to share information with a third party to protect against fraud and reduce credit risk. In the event of the sale of our company or a portion thereof, we may be required to transfer our databases containing your personal information. Except as provided in this Privacy Policy, we will not sell or disclose your personal information to any third party without your prior consent, except as may be necessary for the purposes set out in this Privacy Policy, or if required to do so by law. The Site may contain advertisements, links to other sites, or frames from other sites. Please be advised that we are not responsible for the privacy policies of third parties or the content of such policies applicable on other sites, and we are not responsible for the third parties to whom we transfer your data in accordance with this Privacy Policy.

2 - Cookies

Accepting cookies is not a requirement for visiting the site. However, please note that the site's "cart" functions and orders cannot be used for any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a single user when you visit certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or wish to visit it. We use cookies to ensure your comfort while browsing this site (for example, remembering your identity when you want to change your shopping cart without having to re-enter your email address) and to prevent the collection or use of other information about you (for example, for targeted marketing purposes). You can configure your browser to not accept cookies, but this will limit your use of the site. We hope you are assured that our use of cookies does not involve any personally identifiable or private information and is virus-free. This website uses Google Analytics, a service provided by Google for analyzing web pages. To analyze how users use the website, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by the cookie about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for website operators about their activity, and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with other data it holds. You can refuse the use of cookies by selecting the appropriate settings in your browser, but please note that you will not be able to enjoy all the website's features. By using this website, you consent to Google using your data as described and for the purposes outlined above.

3. Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, loss of, or destruction of your information. When we collect data through our website, we store your personal information in a database on a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any intruder to decrypt your information, although we cannot guarantee 100% security. We strongly advise against sending all credit or debit card details when communicating with us electronically and without encryption. We place physical, electronic, and procedural safeguards directly on the collection, storage, and disclosure of your information. Our security procedures sometimes require us to ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer from unauthorized use.

4 - Customer Rights

If you have concerns about your data, you have the right to request access to the personal data we hold about you or have previously obtained. You have the right to ask us to correct any errors in your personal data, free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.